Last Updated: May 1, 2024

 

Who we are

Axyz Technologies Inc., together with its affiliates and subsidiaries (“Axyz”,“we”, “us”, and “our”), owns and operates AxyzShops.com, AxyzNetwork.com, attn.shop and pov.shop (the “Sites”), and offers related services, including providing a network of e-commerce brands offering products for sale on the Sites (the “Axyz Network” or “Network”) and facilitating the purchase of products through the Services (collectively, the Sites, Network, and other Axyz services are referred to as the “Services”).

 

About this Privacy Policy

At Axyz, our mission is to simplify online shopping through a network of brands catalyzed by influential content creators. We care about our users, brands and partners, and we know that privacy is important to you. This Privacy Policy (“Privacy Policy”) explains our privacy practices with respect to data that we collect about individuals (“you” and “your”) through the Services.

This Privacy Policy is part of our Global Terms of Service and Terms of Sale, including all terms and policies referenced therein (the “Terms of Service”), which is incorporated herein by reference. By using the Services, you agree to be bound by our Terms of Service, this Privacy Policy, and all applicable laws and regulations. If you do not agree, you must not use the Services.

 

Who this Privacy Policy applies to

This Privacy Policy applies to:

• Consumers who use the Services to browse and make purchases (“Customers”);

• Companies and entrepreneurs who use the Services to promote and sell their products (“Brands”); and

• Individuals and organizations who partner with Axyz to promote Brands on the Services, including, but not limited to, influencers, online content creators, advocacy groups, charitable organizations, and other online publishers (“Axyz Partners”).

This Privacy Policy does not apply to the practices of any third party that is not owned or controlled by Axyz. To the extent that information is shared with any third party as described in this policy, use of your information by such third parties is subject to their own terms of service and privacy policies, and you should review them carefully.

Types of information we collect

When you use the Services or otherwise interact with Axyz, we may collect data that identifies you or can be used to identify you, which is sometimes referred to as “personal information,” “personally identifiable information,” or “personal data” under applicable law. We refer to this kind of data in this Privacy Policy as “Personal Information.” We may also collect or receive other kinds of information about you automatically when you use the Services as described below in the Section entitled “Information collected automatically”. Please note that this kind of usage information may sometimes contain Personal Information. We refer to all information collected about you collectively (including Personal Information and all other information) as “Information.”

How we collect information

Information that you provide to us

We and Service Providers (as defined below in the section entitled “How information may be shared or disclosed”) may collect Information that you provide to us directly via the Services.

You share Information with us in various ways, such as when you:

• create an account;

• make a purchase;

• participate in virtual events, contests, sweepstakes, or other promotions;

• send us questions, comments or feedback;

• request support through our chatbot;

• fill out surveys;

• identify your favorite brands or products using the features of the Services; or

• otherwise communicate with us or other users of the Services.

When you engage in these activities, you may share different types of Information with us, such as your name, email address, physical or postal address, and phone number.

Brand account information - When you sign up to be a Brand in our Network and offer your products to Customers through the Services, you share additional Information with us about you and your business, such as your company name, business contact information, and other information about your business and products. As a Brand in our Network, some of the information you disclose to us about your business, products, founder/business owner, or otherwise in connection with your Brand account may reveal the race, ethnicity, gender, sexual orientation, disability status, or similar identifying information of the Brand founder/business owner or other individuals. This information may be public-facing where it is disclosed as part of the brand description (“About the Brand”) or product descriptions you provide, and may also be shared or referenced by Axyz and its partners in connection with promotion of your Brand and products on the Services and through other channels, such social platforms and emails. To the extent that this information is shared as part of the founder/business owner profile only and is not included in the “About the Brand” section or in any product descriptions, it will be used for internal matching purposes to enable our Axyz Partners to find Brands in our Network that they wish to support based on these attributes.

Information about third parties - In some cases, you may share Information with us about other individuals or third parties. When you provide such Information to Axyz, you agree that you have the right to provide such Information. We rely on you to obtain whatever consents may be required by law to allow Axyz to use such Information as described in this Privacy Policy.

Information collected automatically

When you access or use the Services, we and our Service Providers and third-party business partners may automatically collect certain Information about your use of the Services, such as:

• Log Data. When you interact with the Services, certain Information from your device or web browser is automatically received and recorded. For example, we collect your internet protocol (IP) address (and location derived from your IP address), device ID, browser type, operating system, platform, and internet service provider (ISP). When you use the Services or create an account, user IDs or other online identifiers that indirectly identify you may be created and used to collect data about your activities across the Services.

• Cookies. When you visit the Services, certain “cookies”, web beacons and similar tracking technologies are set on your device. For more information about cookies and how you can control what kinds of cookies are set on your device when you use the Services, please see the section below entitled “Cookie Policy.”

Information received from third parties

We may also receive Information about you from third parties, including, but not limited to, the following:

• Social Logins. You may choose to register or connect your Axyz account using an external third-party application, such as Facebook or Google. Connecting your Axyz account to third-party applications or services is optional. If you choose to connect your Axyz account to a third-party application, Axyz may receive Information about you from that application, such as unique identifiers that enable you to login using the third-party application. We do not receive your password or any Personal Information that directly identifies you, such as your name, email address, or profile picture from these third-party applications. Your use of any third-party application is subject to your agreements with that third party (including their terms of service and privacy notices).

• Payment Processors. When you make purchases on the Services, we use third-party payment processors to process payments and transactions. In order to offer your products as a Brand in our Network, you will be required to connect your Axyz Brand account to a valid account with one of our designated third-party payment processors. By submitting your credit or debit card account information or other financial information through the Services, you expressly consent to the sharing of this information with third-party payment processors.

Currently, our payment processor is Stripe. Stripe may collect, use, disclose, and store your credit or debit card account information and other financial information in order to process transactions, enable you to use our Services in the future, and otherwise in accordance with the Stripe Services Agreement and Stripe Privacy Policy. Stripe offers you the opportunity to opt in and store your payment methods via Link in accordance with Stripe’s Link Account Terms, which you can use at checkout. Depending on the browser or device you are using to checkout, you may see options for Link payment or Google Payment (if you have such an account) on the Chrome browser or Android device or Apple Pay on Safari browser and iOS devices. Apple Pay and Google Payment are third party services governed by the Apply Privacy Policy and Google Privacy Policy, respectively. If you are a Brand in our Network, Stripe may collect other kinds of financial information about you, such as banking information, in accordance with the Stripe Privacy Policy, and subject to the terms of the Stripe Connected Account Agreement.

When you make purchases on the Services, Axyz may have access to limited information about your payment card from Stripe, such as the last four digits of your payment card number and the billing address associated with your card. We do not store or have access to your complete credit or debit card account information, social security number, banking information, or other financial information. We cannot guarantee that transmissions of your credit or debit card account information, social security number, other banking or financial information, or other personal information processed by Stripe will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by us or our third-party payment processors.

Information collected from publicly-available sources

In addition, we may obtain Information about you from publicly-available sources, such as social channels and, with respect to Brands, the Brand website or other platforms where information about the Brand appears.

How we use the information collected

Register user accounts

We use Information that you provide to register your account in order to enable you to use certain features of the Services, including making purchases as a Customer and/or offering products for sale as a Brand in our Network.

Enable purchases and delivery of products and services

We use Information about you to process and fulfill your orders and otherwise perform under our contract with you, including to enable delivery of products and services, process payments, and fulfill customer service requests related to your orders. If you are a Brand in our Network, we use Information provided through your Brand account or otherwise to provide our Services to you, including to facilitate matching of your Brand with Axyz Partners who wish to promote your products in an Axyz shop, and to facilitate your sale of products to Customers through the Services.         

Communicate with you

Axyz may use your Information to send you messages related to the Services through different communication channels (for example, by email, phone, or third-party messaging applications like Slack, subject to the terms and privacy notices of such third-party applications). Some of these messages are required, service-related messages, which include transactional messages related to your orders and/or your use of the Services, legally-required notices, and messages related to Customer inquiries, complaints, or feedback. Other messages are not required, such as newsletters or other marketing communications. You can control which optional email messages you choose to receive by clicking the unsubscribe link at the bottom of each email or through your Customer account settings by clicking on “Newsletter Subscriptions” and unchecking the box. If you no longer wish to use the Services or receive service-related messages, then you may delete your account as described in the section below entitled “How you can change or control what is collected.” Please note that you will not be able to opt out of receiving legally-required notices.

Administer sweepstakes, contests, and promotions

We may offer certain promotions on the Services, such as sweepstakes, contests, surveys, and promotional discounts (each, a “Promotion”), which may be offered by Axyz or third parties, or jointly sponsored with third parties. When you enter a Promotion, you may be required to submit certain Information, which may be used to administer or communicate with you about Promotions, including to determine your eligibility, process your registration or entry, enforce the terms of the Promotion, and contact you about the Promotion you are participating in or other Promotions in the future, and may be disclosed to third parties for administrative purposes and as required by law (for example, on a winners’ list if you are a winner of a sweepstakes or contest). In the event that your Information is shared with a third party, it is also subject to such third party’s terms and privacy policy. For all Promotions, please read the official rules and any other applicable terms and conditions for that Promotion carefully before you submit your Information or otherwise participate in the Promotion.

Provide, troubleshoot, and improve services

We use Information about you to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Services.

Prevent fraud and protect security

We use your Information to prevent and detect fraud and abuse, and in order to protect the security of our Customers, the Axyz Services, and others.

Enforce legal terms

We may use your Information to enforce our Terms of Service and any other applicable terms and policies, and generally in connection with the administration and protection of our business. 

Comply with legal obligations

In certain cases, we collect and use your Information to comply with applicable laws, rules, regulations, and legal and regulatory processes.

How information may be shared or disclosed

Service providers

Axyz uses the services of third-party vendors, contractors, consultants and service providers who need access to your Information (such as your name, address, email, or other identifiers) in order to enable them to perform services on our behalf or to provide us with additional information necessary to provide our Services to you (“Service Providers”). We use Service Providers for a variety of functions across our Services, such as payment processing, shipping and fulfillment of orders, customer support, data and website hosting, analytics, email message deployment, marketing, fraud monitoring, and other data and transaction processing.

These third-party Service Providers have access to Information (including Personal Information) needed to perform their services or functions, but are not permitted to use it for other purposes except as permitted under our contract with them or by applicable law.

Third parties

We engage other companies and individuals to perform functions on our behalf, some of which are described below. In some cases, these third parties may also use your information for their own purposes, subject to their own terms and privacy policies, and you should review their terms carefully. Examples of services performed by third parties include shipping and delivery of products, providing customer support, sending email and postal mail, analyzing data, and authentication and fraud prevention.

• Brand Partners. We share Information with Brands in our Network in order to enable them to fulfill your orders and deliver products to you, as well as to facilitate processing of customer service inquiries or feedback that you submit to us. When you submit your Information to Axyz in connection with an order on the Services, or inquire about products offered or promoted on the Services, you are directing Axyz to share your Personal Information with the relevant Brands for these purposes. Brands may receive this Personal Information through the Service and third-party fulfillment platforms. Brands in our Network are not permitted to use your Personal Information for their own marketing purposes beyond delivery of products you have ordered on the Services.

• Shipping and Delivery. Axyz may offer certain shipping features as part of the Services, and may share your Information with shipping providers and carriers in order to facilitate delivery of your order. For example, we use ShipStation as an integration with the Axyz Services to enable Brands in our Network to generate shipping labels and track your order. When you place an order on the Axyz Services, you agree that Shopify and ShipStation may collect, receive, and/or use your Information in accordance with the ShipStation Terms of Service, ShipStation Privacy Policy, Shopify Terms of Service and Shopify Privacy Policy.

• Authentication and Fraud Prevention. We use Google reCAPTCHA to determine whether Information provided through our Services (for example, Information entered into a contact form) is being provided by a human user or by a bot or other automated program. To analyze whether you are a human user, Google may collect and process certain data about you and your device when you use certain features of the Services where reCAPTCHA is enabled (for example, IP address, time spent on the Sites, and mouse and keyboard interactions). Google’s collection and use of your data is subject to the Google Terms of Service and Google Privacy Policy.

• Third-Party Platforms and Applications. When you use certain features of the Services that integrate with third-party platforms, such as social logins, those third parties may collect information from you or your device. If you are a Brand in our Network, you may be able to link certain third-party platforms and applications to your Axyz account, which will enable you to share data from your Axyz Brand account with these platforms and applications, subject to the terms of service and privacy notices of those third parties. Please read the terms of service and privacy policies of these third parties carefully. Axyz is not responsible for data collected, received, or used by third parties as a result of these integrations.

Corporate affiliates and business transfers

We may share your Information with our corporate parent companies, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy. If Axyz is involved in a merger, acquisition, consolidation, corporate reorganization, transfer, or similar transaction with respect to our business, your Information may be disclosed, sold, or transferred in connection with the negotiation or effect of such transaction.         

Regulators and authorities

We may share your Information with law enforcement, government authorities, or other parties: (a) where we believe in good faith that such disclosure is required by law or is otherwise is necessary to comply with legal obligations, protect your rights and safety or those of other individuals; (b) to protect, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity; or (c) to pursue available legal remedies and/or defend legal claims.

 

How you can change or control what is collected

If you have a registered Customer account on the Services and would like to download a copy of the Personal Information we hold about you or request that your Customer account be deleted, you can sign into your Customer account and click on “My Privacy Settings” in the menu. You may also submit a request to delete your Customer account through the “Delete my Account” tab. Through the “Download your Data” tab, you can download your data prior to deleting your account.

Please note that certain Customer account data will be retained by Axyz even if your account is deleted. For example, if you have an order that has not yet been completed, we need to retain certain Information (including Personal Information) to complete the transaction and fulfill your order. We may also retain your Information in order to maintain security and existing functionality of the Services, to comply with our own legal obligations, and for other internal business purposes as permitted by applicable law. Deleting your account may impact features of the Services that require this Information. You will not be able to restore your account after your account deletion has been processed.

If you do not have a registered Customer or Brand account, please contact us at accountservices@axyzshops.com with the subject line "Deletion Request" and we will provide instructions on how to submit your request.

If you are a Brand in our Network and would like to submit a request to delete your Brand account, please send an email to brandsupport@axyznetwork.com with the subject line “Delete My Account.

You can control which optional email messages you choose to receive (such as newsletters and other marketing messages) by unsubscribing using the link at the bottom of each email or through your Customer account settings by clicking on “Newsletter Subscriptions” and unchecking the box.

For information on opting out of cookies and other tracking technologies, please see the section below entitled “Cookie Policy.”

 

COOKIE POLICY

When you browse, use, or interact with the Services, we and our Service Providers and other third parties may automatically collect certain Information, such as data about your device, browser, and online activity through automated means, including through the use of cookies and similar technologies. This Cookie Policy describes how we use these technologies on the Services.

What are cookies?

A “cookie” is a small text file that is sent to your browser or device. They allow Axyz and our Service Providers and other third-party business partners to recognize your browser and/or device and to transfer information about you and your use of the Services. For example, cookies may store and communicate information such as the pages you visit on the Services, information about your orders placed on the Services, and information about products that you add to or remove from your cart. “Session-based” cookies only exist while your browser is open and are automatically deleted when you close your browser. “Persistent” cookies last until they expire, or until you or your browser delete them, and they are used to recognize you when you return to a webpage. For more information about what cookies are and how they function, please go to AllAboutCookies.org.

Please note that in addition to cookies, other similar tracking technologies may be used on the Services, such as pixel tags (also known as clear GIFs, pixels or web bugs), web beacons, eTags and local storage. For purposes of this Cookie Policy, when we refer to “cookies,” we mean cookies and all other tracking technologies used on the Services.

What types of cookies may be used on the Services?

Both session-based and persistent cookies are used on the Services for a variety of purposes as described in the section below. Some of these cookies are “first-party cookies,” which means they are set by Axyz or our Service Providers or third-party business partners from Axyz-owned domains. Other cookies are “third-party cookies,” which means that they are controlled and set by third parties from third-party domains.

This Cookie Policy only covers the setting and use of cookies by Axyz, and does not cover the setting or use of cookies by any third party, which is subject to the applicable third party’s privacy policy. Please check the websites of these third parties directly for more details on how they use cookies.

How are cookies used on the Services?

You can find a list of the cookies used on the Axyz Services below. Please note that while we do our best to keep these lists as up-to-date as possible, the types and names of cookies and other technologies may change from time-to-time.

• Strictly Necessary Cookies. These cookies are essential for the Services to function properly. These cookies are essential for you to browse our store and use its features, such as accessing secure areas of the Services. Cookies that allow holding your cart items, keep you logged-in and save your customized preferences are examples of strictly necessary cookies. These cookies are essential to a website's functionality and cannot be disabled by users. You can set your browser to block them or alert you about the existence of these cookies, but if you do block them, the Services are unlikely to work properly.

• Preference Cookies. These cookies enable the Services to provide enhanced functionality and personalization. These cookies allow a website to remember choices you have made in the past, like your favorite search filters, or what your user name and password are so you can automatically log in. If you do not allow these cookies, then certain features of the Services are unlikely to work correctly.

• Performance Cookies. These cookies are used for data analytics purposes, so that we can measure and improve performance and design of the Services. These cookies collect information about how you use a website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized. Their sole purpose is to improve website functions. This includes cookies from third-party analytics services, such as visitor analytics and social media analytics. If you restrict or block these cookies through your browser, we will not be able to tell that you visited the Services, and cannot track performance accurately.

How can you control the use of cookies?

If you have a registered Customer account on the Services, you may select your cookie preferences in “My Privacy Center” in your account menu. 

You may instruct your browser to stop accepting cookies at any time or set your browser to prompt you before accepting cookies. You should review the settings and documentation offered by your browser provider to understand this functionality, and you may contact your browser provider if you have any questions. Please note that if you do instruct your browser to block cookies, you may not be able to use or access some or all features or functionality of the Services.

Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Please note that there is no industry consensus as to what website operators should do with regard to these signals. Because of this, Axyz does not currently monitor or take action with respect to “Do Not Track” signals. For more information on “Do Not Track,” visit AllAboutDNT.com.

As described above, some of the cookies above may be set by our Service Providers or third-party business partners, either from Axyz-owned domains or third-party domains. You may be able to control the use of certain cookies by third parties by adjusting your settings with those providers. For example, Axyz uses Google Analytics on the Services, and you can obtain more information on how to opt out of the processing of your data by Google Analytics on this page. For more information on whether and how you can opt out of cookies by other third-parties, please see the websites and privacy policies of the applicable third parties.

Privacy information for California residents

If you are a California resident, you may be entitled to certain rights with respect to your personal information under the California Consumer Privacy Act (“CCPA”). This section describes our practices regarding the collection, use, and disclosure of your personal information in the 12-month period prior to the date listed at the top of this Privacy Policy. It also explains the rights of California consumers regarding your personal information that we collect. For purposes of this section, the terms “consumer,” “personal information,” “service provider,” “third party” and “sale” shall have the meanings set forth in the CCPA and/or other California laws, as applicable.

The CCPA provides California consumers with the following rights:

• The right to request the deletion of personal information that we hold about them.
• The right to request more information about our data collection, use, disclosure and sale practices in connection with their personal information.
• The right to correct inaccurate personal information that we may have collected, subject to appropriate verification.
• The right to request a copy of specific personal information we hold about them.
• The right to opt out of future sales of their personal information.
• The right not to be discriminated against for exercising any of their California privacy rights.

Categories of personal information collected

The following categories of personal information have been collected by Axyz or its service providers on its behalf about California consumers via the Services in the 12-month period prior to the date listed at the top of this Privacy Policy:

• Contact information - Personal and business contact details (such as your name, company name, physical or postal address, email address, phone number and username).

• Payment information - Such as credit card number, debit card number, bank account number, or any other financial information. Please note that Axyz may have access to limited information about your payment card from our third-party payment processors, including Stripe (such as the last four digits and billing address), but we do not store or have access to your complete credit or debit card account information, social security number, banking information, or other financial information. For more information on how payments are handled by Stripe or to understand the data security and privacy afforded such information, please refer to the Stripe Services Agreement, Stripe Connected Account Agreement, and Stripe Privacy Policy.

• Other individual records - Such as name, address, phone number, bank account number, or credit or debit card information. This category includes personal information protected under pre-existing California law (Cal. Civ. Code 1798.80(e)), and may overlap with other categories listed here.

• Demographic information - Information provided by Brands in our Network that may reveal an individual’s race, ethnicity, gender, sexual orientation, disability status, or similar identifying information. This category includes data that may qualify as protected classifications under other California or federal laws. Please note that this information may be made publicly available where provided through a Brand account as part of brand or product descriptions as described above under “Information that you provide to us.”

• Purchase history and preferences - Such as records of products purchased, favorite brands or products identified by the user.

• Internet activity information - Such as browsing history, search history, information about a consumer’s interaction with a website, or questions and other messages you address to us directly through online forms or by email.

• Online identifiers - Such as IP address, device ID, cookie IDs, user access tokens, and internal or third-party identification numbers.

• Location data - Such as city, state or country information.

Categories of sources

• You

• Your device

• Third parties and publicly-available sources

Purposes of collection

• To register your account on the Services.

• To process orders, enable delivery of products and services, and process payments.

• To communicate with you, and to send you transactional and marketing emails and messages in connection with the Services.

• To administer Promotions.

• To provide functionality, analyze performance, fix errors, improve the usability and effectiveness of the Services, and to better understand our customer base.

• To prevent and detect fraud and abuse in order to protect the security of our Customers, Axyz, and others.

• To enforce our Terms of Service, and for the administration and protection of our business.

• To comply with applicable law, regulations, and legal and regulatory processes.

These business and commercial purposes are described more fully above in the section entitled “How we use the information collected.”

Disclosure of personal information

The following categories of personal information have been disclosed to Service Providers or third parties for a business purpose in the 12-month period prior to the date listed at the top of this Privacy Policy.

We may also share your personal information with regulators and government entities when we are legally required to do so.

Right to opt out of future sales of your personal information

California consumers have the right under California law to opt out of the “sale” of their personal information. The CCPA defines “sale” broadly and in a way that may in certain circumstances include allowing a third party to collect or receive certain data about you, such as cookies, IP addresses, and/or browsing behavior. Axyz does not sell your personal information to third parties without your consent.

Shine the Light

California law entitles residents to ask for a notice describing what categories of personal information we share with third parties for their own direct marketing purposes. Axyz does not share any personal information to third parties for their own direct marketing purposes. If you have questions about these practices, you can contact us through one of the channels listed in the section below entitled “How to contact us.”

Additional information

Please note that certain data may be exempt under California law from access, data portability, and deletion requests. With respect to deletion requests, this means that certain Customer account data will be retained by Axyz even if your Customer account is deleted. For example, if you have an order that has not yet been completed, we need to retain certain information (including personal information) to complete the transaction and fulfill your order. We may also retain your personal information in order to maintain security and existing functionality of the Services, to comply with our own legal obligations, and for other internal business purposes as permitted by applicable law. Deleting your Customer account may impact features of the Services that require this information. You will not be able to restore your account after your account deletion has been processed.

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your personal information. Because of this, we will need to verify your identity before we are able to process any of the requests described in this section, and in our discretion, we may deny your request if we are unable to verify your identity. As a part of this process, government or other identification may be required.

You may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid government issued identification, and the authorized agent’s valid government issued identification, and we may verify the authenticity of the request directly with you.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information in question relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

You may only make a verifiable consumer request for access or deletion twice within a 12-month period.

We will not discriminate against you for exercising any of your rights, including otherwise denying you goods or services, providing you with a different level or quality of services, or charging you different prices or rates for services. If you need further assistance, you can contact Axyz at accountservices@axyzshops.com. We will respond to your request within a reasonable timeframe.

 

Privacy information for Nevada residents

If you are a resident of the State of Nevada, the Privacy and Security of Personal Information Chapter of the Nevada Revised Statutes Section 603A permits you to opt out of future sales of certain “covered information” that a website operator has collected or will collect about you. Axyz does not currently sell covered information as defined in Section 603A. We have no plans to sell covered information, but if you want to be notified if we do change that practice, please send your name and email address to privacy@axyzshops.com.  If we receive a request from you to be notified, we will contact you if we change this practice and you can complete your opt-out at that time.

Privacy information for Connecticut, Colorado and Virginia residents

If you are a resident of the State of Connecticut, Colorado, or Virginia, you may take advantage of certain privacy rights, such as to request access, correction, or deletion of your personal information. Because we may “sell” personal information or engage in “targeted advertising” as these terms are defined in Connecticut, Colorado, and Virginia laws, you may also exercise your right to opt-out of such sales or targeted advertising. You have the right to appeal a denial of your privacy rights.

 

How to Submit your Request

If you would like to exercise your rights as a resident under the laws of California, Colorado, Connecticut or Virginia and you have a registered Customer account on the Services, you can submit your request by signing into your Customer account and clicking on the “My Privacy Settings” tab. In the privacy center dashboard, California residents can opt out of the sale or sharing of personal information by choosing the Do Not Sell or Share My Personal Information option. If you do not have an account, you can click here submit a request or by the methods described below.

You may also submit a request at any time by sending an email to privacy@axyzshops.com, by phone at 1-866-545-AXYZ (or 2999), or by mail at Axyz Legal Team, 66 Franklin Street, Suite 300, Oakland, California 94607. We may request certain information about your interactions with our Services to verify your identity before we can respond to your requests. We will confirm receipt of your request within 10 business days and will respond to your request within 45 calendar days, after proper verification; we will contact you if we require additional time. 

If you are a Brand in our Network and would like to submit a request, please send an email to brandsupport@axyznetwork.com.

A Note about Children

The Axyz Terms of Service require all account owners to be 18 years of age or older. Users who are age 13 or older are permitted to use the Services to browse and make purchases through the Customer account of their parent or legal guardian, and only if they have permission and direct supervision of their parent or legal guardian who is also the Customer account owner. Brand accounts may only be used and operated by users who are 18 years of age or older.

Axyz does not knowingly collect Personal Information from individuals under the age of 13. If you are under 13, please do not submit any Personal Information through the Services. If we learn that we have received Personal Information from a child under the age of 13, we will attempt to delete the Personal Information as soon as possible. If you believe we may have Personal Information from a child under the age of 13, please contact us at accountuser@axyzshops.com.

Users from outside the United States

The Services are currently only available to users in the United States and are hosted in the United States. If you are visiting the Services from outside the United States, your Information (including Personal Information) may be transferred to, stored and processed in the United States in accordance with this Privacy Policy and applicable U.S. laws. Please note that data protection and other applicable laws of the United States may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. By using the Services, you consent to the processing of your Information and transfer your Information in the United States as described in this Privacy Policy.

 

Security

We use reasonable and appropriate technical and organizational safeguards to protect your Information from unauthorized use and disclosure in accordance with applicable law. However, due to the nature of the internet, transmission of information via the internet is not completely secure. We cannot guarantee the security of the Information transmitted to us, and any such transmission is at your own risk. You are responsible for taking reasonable measures to protect your account login information, including your password, to prevent unauthorized access to your account.

 

Accessibility

If you have a disability and would like to access this policy in an alternative format, please contact us at accessibility@axyzshops.com.

 

Changes to this Privacy Policy

​​We may change this Privacy Policy from time to time to reflect new ways that we process your information. When we post modifications to this Privacy Policy, we will revise the "Last Updated" date at the top of this page. The modified Privacy Policy will be effective immediately upon posting on the Service. If we make significant changes that affect your information, we may also provide you notice of such changes through the Services, by email, or some other means of contact. We encourage you to periodically review this page for the latest information on our privacy practices.

 

How to contact us

If you have any questions, comments or concerns, you may contact us at privacy@axyzshops.com.